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Looks like we are similar. I am after you at 3:41 pm. This seems like a stupid system.Just got my window. Literally to the minute. 6/3 at 3:06pm
It’s like the draft, it stays open but others can select.My window opens at 3:28pm
When does it close?
My window opens at 3:28pm
When does it close?
It’s probably buried in your spam folder. This may be the stupidest idea anyone ever came up. When you need to create a “Parking Process Tutorial: How to” that means someone should be fired. If not for this thread I wouldn’t have even known how this all works.I didn't even receive a notification yet........anyone else still waiting?
The not working on a phone thing is crazy.Your window opens at the date/time given to you and stays open until June 15. Everyone is encouraged to select as close to your allotted the as possible so you don't get locked out of the lot you want.
Remember the system will NOT work on a phone. You need a tablet or PC or laptop to make your selection
I didn't even receive a notification yet........anyone else still waiting?
If you have a microsoft mail client such as hotmail, outlook, etc, you may want to put the URL @scarletknights.com and @go.scarletknights.com on your safe list. I had a problem in my hotmail account not getting e-mails from a variety of accounts. To be safe, also add the specific addresses, including updates@go.scarletknights.com .I didn't even receive a notification yet........anyone else still waiting?
I didn't even receive a notification yet........anyone else still waiting?
Remember the system will NOT work on a phone. You need a tablet or PC or laptop to make your selection
It's mindboggling that in 2022 evenue still doesn't have a fully mobile compatible ordering site. For those on a phone, it may work if you go into your browser's desktop mode. 🤷🏻♂️The not working on a phone thing is crazy.
It’s probably buried in your spam folder. This may be the stupidest idea anyone ever came up. When you need to create a “Parking Process Tutorial: How to” that means someone should be fired. If not for this thread I wouldn’t have even known how this all works.
That just means the entire system is broken. I am sure I already received an email which I didn’t see and my window is already open and I would have no idea.I hadn't received mine yet after everyone here had posted that they received an email. I called my ticket rep and he was able to tell me my date/time and forward the email to me. Call your rep!
Amateur hour at RU. I donate, purchase tickets and parking and then on top of that I have to "get in line" at a specific time (that it isn't known when I made the purchase) that may or may not be convenient for me (if I even remember to do so and IF I notice the email in advance because you know I only get 1 or 2 emails a day).
This is about the most anti-customer friendly process you can think of in 2022. Why not open a box office at 9am some Saturday morning and we can queue up like we did in the 70's for concert tickets. Just ridiculous...
will doI hadn't received mine yet after everyone here had posted that they received an email. I called my ticket rep and he was able to tell me my date/time and forward the email to me. Call your rep!
Middle of the workday is tough. Even tougher when you are out on the course and can’t do it on the phone.I thought last year was dumb where I had to call my rep to renew, but at least he was able to get me parking right away. This is even dumber. I have my date/time but just logged in to see how it looked. I had to put a calendar reminder on my work calendar for this.
This is a much bigger issue as well as donor priority points constantly being unavailable on SK.com. Both ridiculously bad and borderline unethical by the school when they’ve shown they can’t be trusted to maintain accurate records.
I have been a season ticket holder in both sports, football since 1976, and bb starting year one at the RAC, which was 1977-78?This is a much bigger issue as well as donor priority points constantly being unavailable on SK.com. Both ridiculously bad and borderline unethical by the school when they’ve shown they can’t be trusted to maintain accurate records.
You know this for sure? My favorite is that when I could not log into my app on the phone, after multiple tries, I figured out that if I entered my e-mail in ALLCAPS, it worked. I asked my daughter, a computer science major, and she said it is a simple fix in the code to disable the ALLCAPS requirement. I let my rep at RU Athletics/Development know about this, but I doubt it has been fixed. I'm normally not one to whine, but little things like this continually chip away at good feelings and goodwill to the point where some fans will just not bother to buy tickets any more. Especially after more than 4 years since our last home win in the B1G.No need to make mountains out of molehills.... They got rid of the PP minimums for the lots.
I agree the software is bad but that's not a Rutgers issue. There is a monopoly on the software. I think Paciolan is garbage too but they have so many colleges working with them.
This is what software is so hard. Most companies put out a product that doesn't work and use the snake oil sales pitch to hold customers like Rutgers and other universities hostage...
You have been more diligent than iI’m further down the list (graduated more recently) so I’m always checking my points because any errors could have a pretty big impact on parking, upgrades, etc.
Add in all of the bonus points over the past 5 or so years that are supposedly “lifetime” but could easily be dropped by the school “accidentally” and it’s just such a pain keeping track of everything so manually. I have separate email/offline folders with tons of receipts and confirmations for donations just in case.
You know this for sure? My favorite is that when I could not log into my app on the phone, after multiple tries, I figured out that if I entered my e-mail in ALLCAPS, it worked. I asked my daughter, a computer science major, and she said it is a simple fix in the code to disable the ALLCAPS requirement. I let my rep at RU Athletics/Development know about this, but I doubt it has been fixed. I'm normally not one to whine, but little things like this continually chip away at good feelings and goodwill to the point where some fans will just not bother to buy tickets any more. Especially after more than 4 years since our last home win in the B1G.
Use incognito Window.. I was having issue with Microsoft Edge also. My window for selection isn't til Monday morning.After working every day while reviewing my account, of course I am having issues accessing scarletknight.com via Chrome on my MacBook Pro today. Today is my parking window. When I try to access my account, I either get no username/password window or get a page error. I tried Safari and my wife's Windows laptop and they worked. Just wanted to give everyone a heads up others may have issues with Chrome.
Lot | Spaces Available | Min $ |
Scarlet | 468 | $2,500 |
Green | 319 | $1,500 |
Yellow | 687 | $1,000 |
Blue | 1,199 | $500 |
Purple | 713 | $250 |
Black | 753 | $100 |
Silver | 666 | - |
Light Blue | 700 | - |
Tan | 210 | - |
RAC | 4,072 | - |
Brown | club only | - |
White | handicapped only | $500 |
It shouldn’t be this hard for a Team desperately trying to increase the poor home attendance. And as you said especially in light of not winning a B1G Home game in 4 years,You know this for sure? My favorite is that when I could not log into my app on the phone, after multiple tries, I figured out that if I entered my e-mail in ALLCAPS, it worked. I asked my daughter, a computer science major, and she said it is a simple fix in the code to disable the ALLCAPS requirement. I let my rep at RU Athletics/Development know about this, but I doubt it has been fixed. I'm normally not one to whine, but little things like this continually chip away at good feelings and goodwill to the point where some fans will just not bother to buy tickets any more. Especially after more than 4 years since our last home win in the B1G.
I don't know how many times I have to say this but pinning software problems on clients is a futile exercise. I would follow up with your rep so they can get someone to forward a support ticket to the app developer.It shouldn’t be this hard for a Team desperately trying to increase the poor home attendance. And as you said especially in light of not winning a B1G Home game in 4 years,