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I'm still getting "Promo code is not eligible for your account". Can you please PM me Richie
 
I'm assuming there's no way to be a member on a monthly subscription and get access to the deal, right? I signed up for one month as Hobbs resigned to stay in the loop on anything important.
 
I'm assuming there's no way to be a member on a monthly subscription and get access to the deal, right? I signed up for one month as Hobbs resigned to stay in the loop on anything important.
You'd have to reach out to customer support and they might be able to help.

 
I'm still getting "Promo code is not eligible for your account". Can you please PM me Richie
Hey roto, after looking into your account I'm going to have to ask you to do the same and contact the live chat support here.

 
Hey roto, after looking into your account I'm going to have to ask you to do the same and contact the live chat support here.

This is frustrating. I can't seem to get a live chat person. I select "subscriptions" from the product menu and the version is "Yahoo Plus Protect Home", I enter "rotorocker" as my yahoo id and it doesn't recognize it. Okay, so I put in both my email and phone number and never got a text or email with the code. I think this just wasn't meant to be. It never used to be this difficult.
 
This is frustrating. I can't seem to get a live chat person. I select "subscriptions" from the product menu and the version is "Yahoo Plus Protect Home", I enter "rotorocker" as my yahoo id and it doesn't recognize it. Okay, so I put in both my email and phone number and never got a text or email with the code. I think this just wasn't meant to be. It never used to be this difficult.
If you click this link HERE, it will bring you to the support page and a pop up appears that says what can we help you with.

In the drop down, select sports / rivals and account issues. That should pop up something saying live chat.

Are you on mobile or a desktop? Also I don't see anywhere it saying that you should get a code. Should just bring you to the chat.
 
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