All,
Just a heads up. I’m in Croatia on vacation now I was not able to access Rivals. Seemed strange, last year, and every year for the past 18, had zero issues. Sent an email and got the below response. It is completely ridiculous, but not sure who I am more angry at - Rivals for not complying with the privacy request, or the EU for implementing an unfeasible request. Probably a bit of both. I signed up for a cheap VPN and it works ok.
EMAIL FROM RIVALS:
Thank you for contacting Rivals.
I'm sorry if this has caused you any inconvenience, I can imagine how it feels when you are not able to sign in Rivals account, however do not worry I will assist you with this matter.
I'd like to inform you that this is unfortunately due to a new European Union law (called GDPR, General Data Protection Regulation) that is about to go into effect. This new regulation has extremely strict and complicated requirements for handling European Union residents' user data, privacy, etc. that we can't easily comply with, and the penalty for each infraction is substantial (up to $20 million per infraction). Therefore we are required to block all traffic from EU countries.
So whenever you are back in US you can access your Rivals account. Either you can use VPN in EU and can access your Rivals account.
VPN (virtual private network) which is basically a tunnel for internet traffic between the user's computer and another computer somewhere else in the world. This encrypts all data and pipes it through the destination computer, making the user's origin appear as that computer, instead of your actual location.
If you have any further inquiries, questions, or have trouble with any of the process, feel free to email us and we will be happy to assist you.
Regards,
Just a heads up. I’m in Croatia on vacation now I was not able to access Rivals. Seemed strange, last year, and every year for the past 18, had zero issues. Sent an email and got the below response. It is completely ridiculous, but not sure who I am more angry at - Rivals for not complying with the privacy request, or the EU for implementing an unfeasible request. Probably a bit of both. I signed up for a cheap VPN and it works ok.
EMAIL FROM RIVALS:
Thank you for contacting Rivals.
I'm sorry if this has caused you any inconvenience, I can imagine how it feels when you are not able to sign in Rivals account, however do not worry I will assist you with this matter.
I'd like to inform you that this is unfortunately due to a new European Union law (called GDPR, General Data Protection Regulation) that is about to go into effect. This new regulation has extremely strict and complicated requirements for handling European Union residents' user data, privacy, etc. that we can't easily comply with, and the penalty for each infraction is substantial (up to $20 million per infraction). Therefore we are required to block all traffic from EU countries.
So whenever you are back in US you can access your Rivals account. Either you can use VPN in EU and can access your Rivals account.
VPN (virtual private network) which is basically a tunnel for internet traffic between the user's computer and another computer somewhere else in the world. This encrypts all data and pipes it through the destination computer, making the user's origin appear as that computer, instead of your actual location.
If you have any further inquiries, questions, or have trouble with any of the process, feel free to email us and we will be happy to assist you.
Regards,