Ticket Representatives Season Ticket Renewals
- Thread starter kupuna133
- Start date
I've gotten numerous e-mails. Not motivated to pull the trigger yet. Thinking about punting on parking in the assigned lots and going to other options.
Got one phone call from the same guy as last year and he was as disinterest and unintelligible as last year too.
Got a call from mine the other day. General chit chat about the coaching change, how I coming with the house (nice that she remembered), and the holidays. Said she'd call me in February to remind me to make first payment.
Got a call a voicemail a couple of weeks ago..haven't called back yet. Really was no incentive for me to buy as early this year--plus I'm a bit pre-occupied at work with my own sales season in full swing so renewing my tickets isn't top of mind right now
I get calls from our rep all the time during the season. checking in, asking if I need extra tickets to home games or tickets to away games. She called before the holidays to see if I wanted to renew and helped me figure out how many PP I most likely have. She's bubbly and great.
This has been my experience in the past. I received a phone call in Oct/Novfrom my rep stating that he is moving on and that I would receive a call from a new rep. I received an introductory voicemail and have not heard from him since.
I was just wondering if most/many have not heard from their new rep regarding renewal..
I heard from my rep 2 weeks after I renewed to tell me renewals and seat donations are coming due. So much for them checking their system before they make phone calls.
That cannot be true. I got a call from Analisa a few weeks back prompting me to renew. She was pleasant as always, but for some reason she's always insistent about screaming at me....
I agree...she's awesome (although a bit high pitched when she calls in the morning!). But she really cares, and when I call with miscellaneous wants or needs, I really feel like she makes an effort to accommodate. She has gotten in contact with other people at the Foundation to try to make some stuff work.
With football, I was trying to move seats together, and had agreed to accept a certain arrangement with her on the phone. She called me back the next day, and said she had someone else move, so she could give me even better seats than what I had agreed to. No way she had to do that... and we really appreciated it.
She is an asset to the school.
Sounds about right! Maybe we have the same one. I am still waiting for my phone call.
I don't think its only in the morning when she is that high pitched.............
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(trying to figure out if I should call somebody named Analisa, just for the humor potential)
Since last week I have left 5 to 6 voice mails and emails not a single response and God forbid if someone answers the phone. I'm unable to access my account for what ever reason and I'm getting pretty po'd
My Rep is Matt also but there are actually two Matt's and mines last name starts with a P. He's a Syracuse grad from Edison but a very good kid and rep that I'd recommend for sure.
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