You didn't get booted. It's not her fault you didn't meet the requirements.
Ticket Representatives Season Ticket Renewals
- Thread starter kupuna133
- Start date
The fact that RU does not give more weight/priority points to long time season ticket holders is complete crap. We supported the team through the lean years and there's no appreciation. We told them they can keep their tickets this year. More fans should do the same.
Why would you have them do? You get points for consecutive years already. How hard is it understand we need money. One way to get money is to charge people for better access/convenience. Do you yell at Verizon for giving better deals to new customers who switch to them than you get?
I want credit for supporting the team and the university when nobody else did. I call my cable company whenever my current deal is up and say I need a better deal or I walk. I always get a better deal. RU can give me a better deal.
They can't if they wish to field competitive teams. We need to raise requirements, not lower them. This is an unintended consequence of joining the B1G. Many fans will be priced out and will walk.
The Blue Lot was half empty most of the games and nobody is beating down the door for Rutgers tickets. Talk to me me when the team is competitive and there is a waiting list for season tickets. Until then show some respect to the long term fans.
You think that you should receive priority over people who donate more just because you've been in your seat longer? Both are rewarded and it's slanted towards donations since that what actually pays the bills. Giving up your tickets because they don't give you the lot you want tells us all enough.
Yes, the individual who pays $500 extra today should not get complete priority over the individual who has paid thousands over the years. Including bowl games and merchandise. There's a happy medium that would placate the long term fan and still make the program profitable.
RU does give more priority points to long time season ticket holders--you may not like what they provide, but it's a fact that they do provide it and that it can be a significant discount when it comes to getting parking.
Rutgers is one of the few schools that gives credit for years tickets are hold. Most schools are only $$$$. We really have some whiners
You already get credit why don't you understand that? Should I be punished because I'm young? Should people in there 30's and 40's have to sit and wait until all the people who saw Shea coach die to get into scarlet? You can get a better deal you can but one of those family packages for peanuts. Also, can we stop with the empty lot crap. The lots were packed for the big games.
Back to the original thread...
I have not yet heard from my rep. Perhaps he's moved on but haven't been contacted by anyone. Seems odd. My previous reps have all been excellent. Headed into year 12 of season tix. Should I be miffed?
I have not yet heard from my rep. Perhaps he's moved on but haven't been contacted by anyone. Seems odd. My previous reps have all been excellent. Headed into year 12 of season tix. Should I be miffed?
I am in the same boat. I set a reminder on my calendar at work to buy tickets at the end of February. I may skip the parking. We got Yellow last year, but we bought a bunch of tickets for the Smart Lane Bowl. Kind of tapped out this year on $, and will go back to parking in Johnson Park.
Are you serious. I am an alumni and have had season tickets for 16 years. I also have 3 kids and spend what I can. All I did was express frustration that they didn't take any of those factors into consideration. How dare you.
But they did take it into consideration because you get points for consecutive years. Last year you could have also gotten credit for renewing early or donating bowl tickets. @RUskoolie coukd break it all down for you. He has posted the conversions multiple times.
My point is I figured it all out on my own without assistance from my ticket person who told me "you should have saw this coming" among other comments that led me to feel unsupported. Trust me I have/will donated enough to get back in my lot.
So after all of this you will donate what is required to get back into your desired lot? Basically you are complaining to complain and RU was smart to raise minimums as you will now donate more.
Could that be true? Sure, of course. But do you think a ticket rep is going to do anything but paint the ticket situation in the most positive light possible. That's why I don't even bother asking them those kinds of questions.
Got a call this morning and a message. Sounds like my rep was standing next to a jet engine and could barely understand the message.
Oh joy. This thread again.
So here is how it works, for Richie Rutgers, and others who are bad at math.
Thank you; you supported Rutgers in the lean years. By "lean years", I assume you mean prior to 2005. By "support", I assume that you mean you bought season tickets and made donations.
In 2004, the most expensive season ticket was $140. In 2001, the most expensive season ticket was $133 for the season. In 1997, the most expensive season ticket was $99. If you bought a season ticket for $99 (or even if you bought a $50 end-zone season ticket) in 1997, then you have had season tickets for 19 years. Rutgers gives you 1 priority point for every consecutive year you've had season tickets. So you get 19 points for having tickets for 19 years. You get 1 point for your 1997 tickets, 1 point for your 1998 ticket, 1 point for your 1999 ticket, etc.
Each priority point is worth $100 (since it costs a $100 donation to buy 1 point). So for your $99 season ticket purchased in 1997, you get $100 worth of priority points this year. You also got $100 worth of priority last year, and $100 worth of priority points the year before. In the 10 seasons since 2006, Rutgers has given you $1000 worth of priority points for your $99 season ticket purchase in 1997. I think that's a pretty damn generous thank you.
But obviously, if you supported the team, you did more than just buy dirt cheap season tickets and get 10x your purchase price back in priority points. As a supporter, you also made donations to the team. So let's say you also gave a modest donation of $500 per year. First you got your tax deduction each year you made your donation. And you also increased your lifetime giving total by $500 each year you made a $500 donation. Each $500 in your lifetime giving total is worth 1/2 priority point (with a value of $50). So just like with season ticket purchases, for your 1997 donation of $500, Rutgers is giving you $50 worth of priority points last year, and $50 the year before, etc. So in the 10 seasons since 2006, you have received $500 worth of priority points for your 1997 donation of $500. And you received another $500 worth of priority points for your 1998 donation of $500. And all of this is on top of the tax deduction you received the year you made the donation.
So in total, if you were a season ticket holder during the lean years from 1997 to 2004, you spent less than $1000 total for season tickets, and if you also gave $500 each of those years, you made a total of $4000 in donations. For that total "investment" $5000, you have received back $1200 worth of priority points each and every year since 2006. That's a total of $12,000 worth of priority points for your less than $1000 purchase of season tickets plus your $4000 tax deductible donation.
In 2004, the most expensive season ticket was $140. In 2001, the most expensive season ticket was $133 for the season. In 1997, the most expensive season ticket was $99. If you bought a season ticket for $99 (or even if you bought a $50 end-zone season ticket) in 1997, then you have had season tickets for 19 years. Rutgers gives you 1 priority point for every consecutive year you've had season tickets. So you get 19 points for having tickets for 19 years. You get 1 point for your 1997 tickets, 1 point for your 1998 ticket, 1 point for your 1999 ticket, etc.
Each priority point is worth $100 (since it costs a $100 donation to buy 1 point). So for your $99 season ticket purchased in 1997, you get $100 worth of priority points this year. You also got $100 worth of priority last year, and $100 worth of priority points the year before. In the 10 seasons since 2006, Rutgers has given you $1000 worth of priority points for your $99 season ticket purchase in 1997. I think that's a pretty damn generous thank you.
But obviously, if you supported the team, you did more than just buy dirt cheap season tickets and get 10x your purchase price back in priority points. As a supporter, you also made donations to the team. So let's say you also gave a modest donation of $500 per year. First you got your tax deduction each year you made your donation. And you also increased your lifetime giving total by $500 each year you made a $500 donation. Each $500 in your lifetime giving total is worth 1/2 priority point (with a value of $50). So just like with season ticket purchases, for your 1997 donation of $500, Rutgers is giving you $50 worth of priority points last year, and $50 the year before, etc. So in the 10 seasons since 2006, you have received $500 worth of priority points for your 1997 donation of $500. And you received another $500 worth of priority points for your 1998 donation of $500. And all of this is on top of the tax deduction you received the year you made the donation.
So in total, if you were a season ticket holder during the lean years from 1997 to 2004, you spent less than $1000 total for season tickets, and if you also gave $500 each of those years, you made a total of $4000 in donations. For that total "investment" $5000, you have received back $1200 worth of priority points each and every year since 2006. That's a total of $12,000 worth of priority points for your less than $1000 purchase of season tickets plus your $4000 tax deductible donation.
I emailed my ticket rep to give her a heads up about this thread and the other one. She replied within 24 hours with this response:
These threads actually came up in our staff meeting this morning, but I will definitely bring it up again in our service and retention meeting on Thursday. As the head of the service department, I do take all feedback and see how we can improve.
We do plan on having all of our season ticket holders called by the middle of the month. With over 8,000 accounts, plus selling men's and women's basketball & wrestling and servicing our season ticket holders for those sports, we are trying our best to make as many calls as possible each day! As always, season ticket holders are more than welcome to call their ticket rep directly with any questions, or even the main ticket line at (866)445-GORU ext 8. That extension takes people directly to our office. Our reps are really great at getting back to people if not by the end of that day, by the end of the next day.
These threads actually came up in our staff meeting this morning, but I will definitely bring it up again in our service and retention meeting on Thursday. As the head of the service department, I do take all feedback and see how we can improve.
We do plan on having all of our season ticket holders called by the middle of the month. With over 8,000 accounts, plus selling men's and women's basketball & wrestling and servicing our season ticket holders for those sports, we are trying our best to make as many calls as possible each day! As always, season ticket holders are more than welcome to call their ticket rep directly with any questions, or even the main ticket line at (866)445-GORU ext 8. That extension takes people directly to our office. Our reps are really great at getting back to people if not by the end of that day, by the end of the next day.
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