Cannot Access Premium Content

[RUCHA]

Are any premium members having problems accessing premium content (i.e. Roundtable and articles)? When I try to access premium content, I get a pop-up window to either sign up for premium or log in. I am already logged in however and the window does not go away. This occurs on all of my devices.

 

[RU205]

Pay your fee

 

[Block R]

Are any premium members having problems accessing premium content (i.e. Roundtable and articles)? When I try to access premium content, I get a pop-up window to either sign up for premium or log in. I am already logged in however and the window does not go away. This occurs on all of my devices.

Not having that problem. Your premium stripe is gone so maybe there's an issue with your account? I think the last person with this problem had a change in credit cards that was not reflected so auto-renewal failed.

 

[RUCHA]

Not having that problem. Your premium stripe is gone so maybe there's an issue with your account? I think the last person with this problem had a change in credit cards that was not reflected so auto-renewal failed.

Yup, that's the reason. Got a new credit card because old one expired. Thank you!