Concessions at RU suck, a total disgrace

[toby83]

Halftime head to snack stand, kids wanted hot dogs, the one closest to main entrance.
Guy tells me none left. I said "you have no hot dogs and its halftime?" He says i think i have two left, brings back two cold hot dogs. I can literally feel them cold through the bag. I ask him how about hamburgers, he says nope. About 10-15 mins also.

Unbelievable at this level. Don't even see that at kids little league snack stand.

 

[read option]

Went to that same stand near the entrance right at tip-off and they had no popcorn but went around the corner closer to my seats and both the concession stand and beer stand had. But to your point, amazing that they are literally out of anything.

 

[FELONIOUSMONK]

We crushed a decent team today and you do this? Bring your own!!!!

 

[biazza38]

There is a saying in life... “figure it out.” Stop whining and move to the next one. Concession stands aren’t great, but good lord I’ve never had a problem and I’ve been going for about 15 years

 

[ScarletKid2008]

I don’t agree with those dismiss this as a “no big deal”

this is a REVENUE sport and concessions are a part of that. Rutgers has to run and handle concessions like a business and this is an unacceptable situation for even a poorly run concessions business. Missing opportunities due to being grossly unprepared to make money for this revenue starved AD is down right embarrassing and foolish.

 

[Degaz-RU]

I don’t agree with those dismiss this as a “no big deal”

this is a REVENUE sport and concessions are a part of that. Rutgers has to run and handle concessions like a business and this is an unacceptable situation for even a poorly run concessions business. Missing opportunities due to being grossly unprepared to make money for this revenue starved AD is down right embarrassing and foolish.

Wholeheartedly agree with this. It’s an utter embarrassment.

 

[RUPete]

I think it’s odd that a main stand runs out of something as basic as hot dogs. I usually eat before or after, but if you have hungry kids...

 

[RocktheRac]

There have been numerous concession blunders. How about the $1 dog promo where they didn't even put the hotdog in the bun. And people poo pooed it

 

[bac2therac]

they need to do a better job overall....i do not see why they do so poorly consistently despite the constant negative feedback. Its all part of the customer service experience, they appear to be small issues so why are they consistently messing these details up

 

[Degaz-RU]

With a third party vendor handling concessions, it’s an absolute DISGRACE that concessions are at this level. Rutgers (the fans) are not getting what they are paying for.

 

[RUJMM78]

they need to do a better job overall....i do not see why they do so poorly consistently despite the constant negative feedback. Its all part of the customer service experience, they appear to be small issues so why are they consistently messing these details up

lack of attention to detail in ordering supplies probable answer which is unacceptable.

 

[BillyC80]

It’s true. I expect them to have the worst nutrition product, and plenty of it!

 

[zappaa]

Concession stands and service has nothing to do with being happy about the victory and the team.
Figure it out?
He’s supposed to bring his own hotdogs?

 

[Local Shill]

A Big Ten quality product on the floor. A mom-and-pop Mickey Mouse operation everywhere else.

 

[Local Shill]

We crushed a decent team today and you do this? Bring your own!!!!

No, they’ll confiscate it at the door in the name of Homeland Security. Stop defending the indefensible!

 

[scottsdaleal]

Halftime head to snack stand, kids wanted hot dogs, the one closest to main entrance.
Guy tells me none left. I said "you have no hot dogs and its halftime?" He says i think i have two left, brings back two cold hot dogs. I can literally feel them cold through the bag. I ask him how about hamburgers, he says nope. About 10-15 mins also.

Unbelievable at this level. Don't even see that at kids little league snack stand.

You should contact RU Athletics...Sarah B. should be made aware of this...it is her job to know and fix.

 

[MV9000]

Also at a bunch of the stands they have a retirement home as the staff. Makes an already poor service, slower.

 

[e5fdny]

A Big Ten quality product on the floor. A mom-and-pop Mickey Mouse operation everywhere else.

These are the types of things the B1G noticed during their first visit here way back when.

 

[Mr Magoo]

A Big Ten quality product on the floor. A mom-and-pop Mickey Mouse operation everywhere else.

It’s probably run by the ticket office...and don’t insult Mickey Mouse like that.

 

[zappaa]

We crushed a decent team today and you do this? Bring your own!!!!

Bring you’re own hotdogs and popcorn?
Not allowed

 

[hoquat63]

Concession stands and service has nothing to do with being happy about the victory and the team.
Figure it out?
He’s supposed to bring his own hotdogs?

I always bring in my own and a hot plate to warm them up

 

[OntheBanks]

Walked into the RAC an hour before tipoff. Walked over to the concession in the lobby and bought a Mike's Turkey & Provolone. Next went to the stand by Auntie Anne's
and bought a regular cup of Diet because they only sell bottles up in the lobby. Took everything up to my seat so I can eat at halftime. Learned a long time ago not to go to
the concessions at half time.

 

[BillyC80]

I always bring in my own and a hot plate to warm them up

Used to have a full-on cookout up there in the 300 section, complete with open flame and a blanket to hide behind. By halftime I’d be sending up smoke signals (SOS, SEND HELP, etc.). Fortunately those days appear to be gone, hopefully for good.

 

[koleszar]

Walked into the RAC an hour before tipoff. Walked over to the concession in the lobby and bought a Mike's Turkey & Provolone. Next went to the stand by Auntie Anne's
and bought a regular cup of Diet because they only sell bottles up in the lobby. Took everything up to my seat so I can eat at halftime. Learned a long time ago not to go to
the concessions at half time.

Last wrestling match we bought the Mike's cheese steaks as we didn't have time to eat beforehand. A little pricey but didn't mind one bit once I started digging in, it was quite good. I don't mind paying a little more if it's edible. That Suckdexo crap was simply inedible. Rutgers needs to start doing more of contracting out other chains.

 

[ch414]

Last wrestling match we bought the Mike's cheese steaks as we didn't have time to eat beforehand. A little pricey but didn't mind one bit once I started digging in, it was quite good. I don't mind paying a little more if it's edible. That Suckdexo crap was simply inedible. Rutgers needs to start doing more of contracting out other chains.

 

[ch414]

Wasn't Sodexo supposed to be replaced?

 

[King of S]

We crushed a decent team today and you do this? Bring your own!!!!

No, do your job and have concessions for the fans.

 

[hoquat63]

Cashed in my concession card for a free dog today

 

[toby83]

We had cheesesteaks last time, i didn"t mind overpaying because they were good. They were also all out of Jersey Mikes stuff by halftime.

Shit you not, guy told me to come back in 10-15 minutes and thought it was ok. I just laughed and walked away.

 

[read option]

There have been numerous concession blunders. How about the $1 dog promo where they didn't even put the hotdog in the bun. And people poo pooed it

Emailed Pernetti about that fiasco and got courtside seats for 2 games out of it

 

[koleszar]

Wasn't Sodexo supposed to be replaced?

Yes this year it was. Was using them as a reference point. But regardless Rutgers really needs to start contracting out to chain like they did with Jersey Mikes.

 

[Greene Rice FIG]

Don't eat hot dogs at a concession stand....just a bad idea for so many reasons

 

[Jim_from_RU]

Eat beforehand. Plenty of good eateries in NB.

 

[bac2therac]

I always bring in my own and a hot plate to warm them up

On the colder nights I am able to sneak my slow cooker under my coat and dine on some delicious beef stew in the 2nd half

 

[RocktheRac]

What no lo-bro bro?

 

[RocktheRac]

On a side not that has nothing to do with concessions I just woke up from a catnap. I dreamed that I needed one additional football ticket for a game on Oct 6. I went to the ticket office and the guy told me I didn't have enough points to purchase one. I had 470 and you needed 520 . I told him I didn't understand and I am hearing I don't have enough points to buy a ticket to a game that isn't sold out? Of course this is unrealistic but its typical Rutgers for this to happen.

 

[RUsojo]

Normally I would say it makes sense they would run out against hall as it was a sell out and dwarfs regular attendance and you only stock to the average not the high points but this one was a known sell out for a while so it’s a bad job

 

[zappaa]

Wasn't Sodexo supposed to be replaced?

Yes
By ACME dynamite corporation

 

[BillyC80]

Yes
By ACME dynamite corporation

“Meep-meep.”

 

[red sail]

On the colder nights I am able to sneak my slow cooker under my coat and dine on some delicious beef stew in the 2nd half

beef stew? i thought you were a london broil connoisseur