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Was talking to someone in Rutgers tickets sales

HeavenUniv.

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Not a rep.,someone fairly high up--They are well aware of the challenges they have in regards to season ticket sales. He told me there will be a much greater and more organized effort to get large groups to games this season--Current military and Veterans,Boys and Girls Scouts,Youth Football teams,etc. I mentioned to him my experience for many years with families involved with Pop Warner and AYF in Howell and that almost none of the parents knew about the discount tickets programs for Youth Football. I was the one spreading the word to parents I ran into. He told me they are going to have dedicated people to some of these organizations. As much as I hope we sell 52,000 season tickets this year, we al know this is not going to happen after the bad years of Flood and so far Coach Ash. As long as we can find ways right now to get people in the seats, they will at least be buying hot dogs,sodas,hats,programs,parking,etc.
 
Ill go to a few games this year, but plan to not renew my 5 seasons due to last seasons performance.

I hope they do have concerted efforts in place to reach these young fan bases. I would love to have a forecast on what they think seasons/renewal rates are this year. Cannot be pretty or an easy job.
 
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Not a rep.,someone fairly high up--They are well aware of the challenges they have in regards to season ticket sales. He told me there will be a much greater and more organized effort to get large groups to games this season--Current military and Veterans,Boys and Girls Scouts,Youth Football teams,etc. I mentioned to him my experience for many years with families involved with Pop Warner and AYF in Howell and that almost none of the parents knew about the discount tickets programs for Youth Football. I was the one spreading the word to parents I ran into. He told me they are going to have dedicated people to some of these organizations. As much as I hope we sell 52,000 season tickets this year, we al know this is not going to happen after the bad years of Flood and so far Coach Ash. As long as we can find ways right now to get people in the seats, they will at least be buying hot dogs,sodas,hats,programs,parking,etc.
That sounds like rearranging chairs on the deck of the Titanic. Those tickets are usually sold at a substantial discount. And as someone else pointed out, they are rarely used.

Bad year of Flood? Look at this repost from the redux thread? Where was the biggest drop? From 2016 to 2017, after Ash's 2-10 disaster first season (-16.4%). Get ready for a drop of 20-25%, to the tune of lost revenue of $2.7-3.2 Million. Pennywise and pound foolish to retain Ash.

FWIW, on the Rutgers Football Facebook group there is a poll, and 160 renewals and 40 non-renewals. There was no option for dropping tickets or number of tickets. But based on the 40/200 non-renewals, that is a 20% drop. Factor in that some of those renewals will include reduced tickets, it is possible the drop in season tickets will be 25-30% or higher over last year.

From Sarge's article on 2018 Season Ticket Sales:
https://www.nj.com/rutgersfootball/2018/09/in-depth_look_at_rutgers_sagging_ticket_sales_as_s.html

In 2015, Rutgers sold 31,168 season tickets.
In 2016, Rutgers sold 28,478 season ticket. -8.6%
In 2017, Rutgers sold 23,812 season tickets. -16.4%
In 2018, Rutgers sold 22,337 season tickets. -6.2% (-28.3% from 2015)
2019 Projection- sell 16,752 season tickets. -25% (-46.3% from 2015)

If the 25% loss of tickets figure is correct, and each season ticket sold is worth $500 (including seat gift, parking, and spending at games), retaining ash will cost Rutgers Athletics $2,92,500 in lost season ticket sales.

In total, over Chris Ash's tenure, we may see a loss of 14,416 in season tickets over 4 years, at a cost of $7,208,000.

Rutgers may be approaching UConn's woeful season ticket sales.
 
I am not so sure we want these people to come. If people come to watch on freebies for us get our ass kicked and leave at halftime , is that a good experience for anyone? Easiest thing to do is just win and these BS ticket strategies go away.
 
I recall a few years ago RU sent a rep to one of our Chamber of Commerce breakfasts. They brought some R stickers but never really took the time to engage. Never showed up again. They need to work more on their outreach with schools, chambers, and community organizations.

Now maybe they do this but just not in my area. I cannot say. It just seems they do not have a consistent branding and marketing strategy now. At least when we were winning you saw the billboards and buses. I sort of feel like they themselves are unsure of their strategy.

If I were AD, I would hire former known players from all sports and get them out into the community consistently. Let them give out free tix (lord knows we will have plenty of unsold seats come the fall) and try to engage everyone from religious orgs, businesses, schools, and charitable organizations to come to the games. If they are relying solely on the product on the field and the fact we happen to be in the B1G they are making a mistake.
 
I think they are VERY aware of what is going on and they are coming up with ways to get ANYONE in those seats. At this point,we can't be picky. Just get fannies in Rutgers Stadium,hope we surprise a few teams, and in the meantime,at least some money is brought into the program.
 
Cicero, that was a GREAT post !!! Could not agree more. I don't care if we do what the Philadelphia Bell did years ago--they still got 70,000 people in the stadium. I am NOT saying give lower level 10 to 10 yard lines seats away,but the top half of the upper level and the old end zone tickets should be VERY,VERY cheap (if you know what I mean lol) Heck, I will stand on the Point Pleasant Boardwalk and do it if they ask me !
 
Giving away free tickets to pop warner teams isn’t going to move the needle and get people in the seats.
 
Cicero, that was a GREAT post !!! Could not agree more. I don't care if we do what the Philadelphia Bell did years ago--they still got 70,000 people in the stadium. I am NOT saying give lower level 10 to 10 yard lines seats away,but the top half of the upper level and the old end zone tickets should be VERY,VERY cheap (if you know what I mean lol) Heck, I will stand on the Point Pleasant Boardwalk and do it if they ask me !
They need to run the stadium a lot better before implementing your idea.

The people who do pay a significant amount of money for Rutgers football season tickets on the lower deck sidelines are already annoyed that as games go on the empty seats in their sections are filled up by people moving down who don't belong in that section. It will be an additional kick in the nuts to know that the people who sit where they want with no fear on usher/security stopping them will have gotten into the stadium on VERY, VERY cheap tickets.
 
Giving away free tickets to pop warner teams isn’t going to move the needle and get people in the seats.
I respectfully disagree. It was precisely those free tix that got me to my first game and made me a lifelong fan. If you give away 100 tix but gain even two people who are going to buy season tix after the had a good experience its worth it.

When the program is good, it will sell itself with the bandwagon crowd just like 2006. But the lifelong fans are going to be the ones who bought in when we were bad.
 
A lot of people for what? I don't think you really know what you're looking at.

Tell me, specifically, where you see too many people.
I'll tell you. Nine people in marketing and fan experience, including three assistant ADs. And then 7 more in Rutgers IMG sports marketing. 16 people.

Give me a break. You can't really believe there's enough to do for all those people to fill a 40-hour work week
 
I'll tell you. Nine people in marketing and fan experience, including three assistant ADs. And then 7 more in Rutgers IMG sports marketing. 16 people.

Give me a break. You can't really believe there's enough to do for all those people to fill a 40-hour work week

Three of those nine people are junior resources in the graphics department.

If you really think that a headcount of 9 is too many for the marketing department of a $100 million / year sports entertainment business, then I just don't know what to tell you other than, "you're wrong."
 
In total, over Chris Ash's tenure, we may see a loss of 14,416 in season tickets over 4 years, at a cost of $7,208,000.

Does this figure represent the loss per year, or the aggregated loss over four years? That is, the tickets that were given up in 2016 have now been lost for four years, while the tickets given up after 2018 will soon be lost for only one year.
 
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A lot of people for what? I don't think you really know what you're looking at.

Tell me, specifically, where you see too many people.
I'm in complete agreement with your inference. Maybe for a small Division II college with 3000 students this is a lot of people, but for a major public research institution with 23 sports teams in a premier Division 1A conference, 69K students and hundreds of thousands of alumni, this is nothing.
 
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Does this figure represent the loss per year, or the aggregated loss over four years? That is, the tickets that were given up in 2016 have now been lost for four years, while the tickets given up after 2018 will soon be lost for only one year.
Right now, we know that there is a roughly 9K loss of season tickets between 2015 and 2018. The loss between 2018 and 2019 is just one person's estimate based off of a flawed poll.
 
Does this figure represent the loss per year, or the aggregated loss over four years? That is, the tickets that were given up in 2016 have now been lost for four years, while the tickets given up after 2018 will soon be lost for only one year.
It's all speculation, but looking at 2015 season tickets sold of
31,168 and then comparing projected 2019 of 16,752 season tickets sold, that equates to a loss over 4 years of $7,208,000, or $1,802,000/year.

2015 was a 4 win season, and we saw a 8.6% drop in sales in 2016.
2016 was a 2 win season, and we saw a 16.4% drop in sales in 2017.
2017 was a 4 win season, and we saw a 6.2% drop in sales in 2018.

Note the very large drop after the horrible 2016 season.

1-11 will likely produce a drop in sales of at least 20%, and probably 25%.

It is not that difficult to project, and someone could have looked at UConn's numbers for further guidance.

The unknown is if Ash was canned at end of 2018, would we still see a huge drop in season ticket sales in 2019.
 
I'll tell you. Nine people in marketing and fan experience, including three assistant ADs. And then 7 more in Rutgers IMG sports marketing. 16 people.

Give me a break. You can't really believe there's enough to do for all those people to fill a 40-hour work week
There are community events, town days, networking events etc, every day of the week. These folks need to get out of the office on a daily basis. If they are tied to their desks, hire former athletes and send them out as program ambassadors for all the sports.
 
It's all speculation, but looking at 2015 season tickets sold of
31,168 and then comparing projected 2019 of 16,752 season tickets sold, that equates to a loss over 4 years of $7,208,000, or $1,802,000/year.

2015 was a 4 win season, and we saw a 8.6% drop in sales in 2016.
2016 was a 2 win season, and we saw a 16.4% drop in sales in 2017.
2017 was a 4 win season, and we saw a 6.2% drop in sales in 2018.

Note the very large drop after the horrible 2016 season.

1-11 will likely produce a drop in sales of at least 20%, and probably 25%.

It is not that difficult to project, and someone could have looked at UConn's numbers for further guidance.

The unknown is if Ash was canned at end of 2018, would we still see a huge drop in season ticket sales in 2019.

My point was that the cumulative losses are actually much higher. Some calculations below, intended to calculate the total loss since Hobbs / Ash were hired. I'll assume $400 per season ticket, which is more conservative in this analysis. Using that figure, the revenues have dropped almost $13.5 million over four years. Note that if you stuck with $500 per ticket, that number would be $16.81 million.

The problem is that the customers lost in 2016 never came back, so they hit as losses every year.

From your figures:

In 2015, Rutgers sold 31,168 season tickets.
In 2016, Rutgers sold 28,478 season ticket. -8.6%
In 2017, Rutgers sold 23,812 season tickets. -16.4%
In 2018, Rutgers sold 22,337 season tickets. -6.2% (-28.3% from 2015)
2019 Projection- sell 16,752 season tickets. -25% (-46.3% from 2015)

Calculation:
2015: 31,168 * $400 = $12,467,200
2016: 28,478 * $400 = $11,391,200 (loss of $1.08 million)
2017: 23,812 * $400 = $9,524,800 (loss of $2.94 million from baseline 2015 number; cumulative loss of $4.02 million)
2018: 22,337 * $400 = $8,934,800 (loss of $3.66 million from baseline 2015; cumulative loss of $7.68 million)
2019: projected 16,752 * $400 = $6,700,800 (loss of $5.77 million from baseline 2015; cumulative loss of $13.45 million)

Another way of looking at it is that since Hobbs kept Ash at end of 2018 season, approx $2.2 million in additional revenue has been lost, and $5.7 million will be lost this year alone as compared to before Ash was hired.
 
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I am not so sure we want these people to come. If people come to watch on freebies for us get our ass kicked and leave at halftime , is that a good experience for anyone? Easiest thing to do is just win and these BS ticket strategies go away.

Yes I believe that these will be Comp tickets. Often not used within large groups.
 
Calculation:
2015: 31,168 * $400 = $12,467,200
2016: 28,478 * $400 = $11,391,200 (loss of $1.08 million)
2017: 23,812 * $400 = $9,524,800 (loss of $2.94 million from baseline 2015 number; cumulative loss of $4.02 million)
2018: 22,337 * $400 = $8,934,800 (loss of $3.66 million from baseline 2015; cumulative loss of $7.68 million)
2019: projected 16,752 * $400 = $6,700,800 (loss of $5.77 million from baseline 2015; cumulative loss of $13.45 million)

Another way of looking at it is that since Hobbs kept Ash at end of 2018 season, approx $2.2 million in revenue has been lost.
And let's not forget the ancillary costs that go along with this. Concession sales, Rutgers gear purchases, donations (outside of seat licenses and parking pass donations), etc. Very hard to put a number on that, but it adds up over a 5 year decline.
 
My point was that the cumulative losses are actually much higher. Some calculations below, intended to calculate the total loss since Hobbs / Ash were hired. I'll assume $400 per season ticket, which is more conservative in this analysis. Using that figure, the revenues have dropped almost $13.5 million over four years. Note that if you stuck with $500 per ticket, that number would be $16.81 million.

The problem is that the customers lost in 2016 never came back, so they hit as losses every year.

From your figures:

In 2015, Rutgers sold 31,168 season tickets.
In 2016, Rutgers sold 28,478 season ticket. -8.6%
In 2017, Rutgers sold 23,812 season tickets. -16.4%
In 2018, Rutgers sold 22,337 season tickets. -6.2% (-28.3% from 2015)
2019 Projection- sell 16,752 season tickets. -25% (-46.3% from 2015)

Calculation:
2015: 31,168 * $400 = $12,467,200
2016: 28,478 * $400 = $11,391,200 (loss of $1.08 million)
2017: 23,812 * $400 = $9,524,800 (loss of $2.94 million from baseline 2015 number; cumulative loss of $4.02 million)
2018: 22,337 * $400 = $8,934,800 (loss of $3.66 million from baseline 2015; cumulative loss of $7.68 million)
2019: projected 16,752 * $400 = $6,700,800 (loss of $5.77 million from baseline 2015; cumulative loss of $13.45 million)

Another way of looking at it is that since Hobbs kept Ash at end of 2018 season, approx $2.2 million in revenue has been lost.
Not to mention money lost in parking, food and merchandise sales on game day.
 
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I used to run the youth football day for our pop warner program. $8 a ticket, you could give them out, or charge $13 and make it a fundraiser for your program. If your program purchased 50 tickets ( or more)
every player received a free Rutgers Football T Shirt.
Our program had a good turnout.Our team had 100% turnout. For the majority of players it was the only chance they ever have to see a Rutgers game. They had a blast!
What a great marketing plan. Raise em up Rutgers!
 
I used to run the youth football day for our pop warner program. $8 a ticket, you could give them out, or charge $13 and make it a fundraiser for your program. If your program purchased 50 tickets ( or more)
every player received a free Rutgers Football T Shirt.
Our program had a good turnout.Our team had 100% turnout. For the majority of players it was the only chance they ever have to see a Rutgers game. They had a blast!
What a great marketing plan. Raise em up Rutgers!

That’s great . When was this ?
 
Krup, agree 100% that security need to do a better job getting people out of seats that they don't belong in.
It’s been quite a few years but I used to be Events Staff st the games (This is nothing close to security, really) and I made 7.25 an hour. You get what you pay for.
 
This is a perfect example of penny wise and pound foolish. Does Hobbs and the administration truly believe Ash is the answer, or are they just not seeing the total financial picture. To me, based on the rough numbers above, it should have been time to cut bait.
 
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Slight correction - about 50K total students in NB/Pisc - which is still a very large number so doesn't take away from your point.

The most recent figure system-wide (incl. Nwk & Cmd) is now up from 69K to nearly 71K.
Correct, I thought of that after the fact. Rutgers NB has about 50K overall and 39K undergrads.
 
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