I have Arc'teryx ski pants, and they have a big rip in them. I'm of the mind that anything like that is bound to get ripped, torn, shredded, or stained into oblivion, so I'm not going to spend too heavily on it. I have a pile of torn outerwear to prove it. The Arc'teryxs were half off and the laminate is still intact behind the ripped shell fabric, so no big deal. I think Arc'teryx has a lifetime warranty, so I guess I could probably get them replaced/repaired. Mostly I've found Arc'teryx reps to be kind of obnoxious - that, plus the name = f Arc'teryx.
Agree about shopping around - Sierra Trading Post is one of my favorites, Evo has grown pretty awesome in ski/snowboarding, Backcountry is tops in my book, and there are some great membership sites for big deals out there. I also have a local gear shop that has some ridiculous clearance prices- got a $100 softshell there for 17 bucks, no-name brand and not technical at all, but a nice all-around winter jacket. To tie back into the conversation, it's a super-versatile cargo jacket for travel - black exterior that goes with anything and oversized interior pockets that swallow up an iPad mini, beanie, paperback book, etc. I try never to buy outdoor gear/clothes for less than 30 percent off.