OT: Help! Ticket Transfer

[KEEP CHOPPIN]

Since I am not able to get to my physical tickets before tomorrow, I just tried transferring my season tickets to my email address and selected "mobile delivery". I completed the transfer, filled out my information and...crickets. I haven't received a text, email or anything. Anyone know what went wrong or how to rectify this?

 

[KEEP CHOPPIN]

Bump for help

 

[Rutgers Chris]

Did you get a confirmation that the transfer was sent? Maybe in a spam folder? You should have an initiation confirmation, if not I would try doing it again.

 

[vkj91]

Your initial email should say it’s pending. If you didn’t get that you did it wrong

 

[ScarletDave]

Call the ticket office. They can probably print your tickets (and void the old ones) and leave them at Will Call in the stadium.

 

[KEEP CHOPPIN]

Thanks all for the help. I was able to get tickets off a friend that wasn't going.

I did get a confirmation email and nothing else. No tickets attached or anything. I checked spam boxes and all for additional emails... nothing. I also tried to "re-do" the ticket transfer but since it "completed the transfer" already, I had no tickets in my account to transfer. I tried calling the ticket office and they weren't open. They did not return my calls or emails. Awesome customer service.

Anywho - just be aware that I had this issue and maybe it's something I can get further clarification on for next season.