Do I have a new ticket agent?

[1devotedfan]

I called my previous agent and his voice mail says that he is no longer with RU. So I renewed online. No call yet from anyone else. Is everyone else getting calls from their agents?

 

[ScarletEd]

I have not had a call from any agent this year so I renewed online without any advice or help.

 

[pjftrenton]

I called my previous agent and his voice mail says that he is no longer with RU. So I renewed online. No call yet from anyone else. Is everyone else getting calls from their agents?

In previous years I always got a call. I got no call this year. I was waiting for one as I wanted to make a confusing change. But I just got a bunch of email reminders. Had to renew online with no changes. It Sucks!

 

[Abro1975]

I called my previous agent and his voice mail says that he is no longer with RU. So I renewed online. No call yet from anyone else. Is everyone else getting calls from their agents?

Yes you do ! Say hello to Rocco

 

[OntheBanks]

This may explain.
http://www.nj.com/rutgersfootball/i...rtners_with_img_learfield_in_ticket-sale.html

 

[dollarbill]

Matt is still there, according to Eric, who is still there also. $$$$

 

[ChasRC69]

Matt is still there, according to Eric, who is still there also. $$$$

I seem to Los my ticket agents every 6 months. When I've had them, they've always called. In January, when I found out that I had lost another, I called the ticket office and everything was handled quickly by the person who answered the phone. When I asked about my RFund contributions for this fiscal, I was given a number to call. I called that number, found out what my current contribution level was and made a contribution at the same time. Pretty easy.

 

[1devotedfan]

Chas,
Can you give me the RFund number?
Thanks

 

[Upstream]

Chas,
Can you give me the RFund number?
Thanks

http://www.scarletknights.com/development/contact.html

 

[billhobo]

This may explain.
http://www.nj.com/rutgersfootball/i...rtners_with_img_learfield_in_ticket-sale.html

Well, no one apparently trained the new ticket reps to end calls with "thank you" or "have a nice day," at least from my experience based on 2 calls/interactions with my new rep.

 

[RUChris]

I received a couple emails, which went to my junk folder. I also want to make some changes and have called my personal rep (he's like my 4th in the past two years) and called the main ticket number. Still awaiting a reply.

 

[kupuna133]

Keeping up with existing season ticket holders should be the easiest of tasks for the athletic department but for some reason they make it the most difficult.

 

[1devotedfan]

Thanks Upstream