Rivals tech support

[trotter]

I had a tech issue a couple of weeks ago contacted Rivals tech support and apparently Rivals evidently now outsources tech issues. They sent me a link to a service called JustAnswers. Rivals told me that I would have to pay $1 with a credit card, but that it would be refunded. The third-party tech company was not helpful. I recently reviewed my Amex statement yesterday and saw the $1 charge and another charge for $55 on the same day. Evidently, I was now paying for monthly tech support. I disputed the charge with Amex. Just wanted to share with other board members.

 

[sport2231]

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[FLKnight]

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[Richie O]

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