Sure, we can put all the blame there because it’s easier. Or, read the rules that were put out before the season started and follow it.
Rutgers Greed: Not letting water bottles in
- Thread starter Groz
- Start date
If the contents can be carried in a clear bag that is with you, then why is the "wallet" needed?
Note: I'm just a “man” who routinely attends events at PNC, Prudential Center, MSG, RAC and SHI with my both my wife and 7yo daughter.
We've never had an issue taking items out of whatever they were originally in and put into a clear bag if required.
My wife even has a separate mini actual wallet to put ID/cash/cards in (instead of using her normal 7"+ wallet) and that goes into the clear bag.
It goes next to the chapstick, keys, my wallet, phones, disposable toilet seat covers (pro tip for the woman from a man with a little daughter - get those for public events.) or whatever else needs to be brought in.
Note: I'm just a “man” who routinely attends events at PNC, Prudential Center, MSG, RAC and SHI with my both my wife and 7yo daughter.
We've never had an issue taking items out of whatever they were originally in and put into a clear bag if required.
My wife even has a separate mini actual wallet to put ID/cash/cards in (instead of using her normal 7"+ wallet) and that goes into the clear bag.
It goes next to the chapstick, keys, my wallet, phones, disposable toilet seat covers (pro tip for the woman from a man with a little daughter - get those for public events.) or whatever else needs to be brought in.
You have people telling you reasons why some will not attend a game at Rutgers and this is your retort? It's the definition of tone deaf. If you actually do work for Rutgers, it makes sense. Never mind that increased sales are dependent on success of the team.
The clear bag policy has been around for years. I’m definitely missing something with all these complaints like it came out of nowhere.
Note - I don’t think any of these people have actually stopped attending because of security policy.
You kind of are proving the point.
No matter what people say, the success of the team determines attendance.
Both from a team and individual perspective.
“I was going attend 5-0 Rutgers taking on Wisconsin but….I can’t bring a water bottle so I’m skipping the game.”
OK. But what about the tampons. Maybe some women don't want to have to put their tampons on display, and they should not be forced to wait on line 45-60 minutes to carry a clutch or a purse because some power hungry a-hole wants to exert HIS authority. Maybe they should just stay home if they are menstruating?
Rutgers says no water and no food due to "Homeland Security" guidelines when water and food are allowed at Yankee Stadium and MetLife and countless other places. So Rutgers is lying.
Beginning to think he works for RU. Asking for specific interactions etc... Judging but not offering any solutions.
Until we are selling the stadium out with just season ticket holders, families and casual fans are important to the continued success of the program. A few months ago this board was lamenting the lack of season ticket holders. Last week people complained that tickets weren't even selling for $2 on Stubhub.
Plenty of casual fans become fans/regular attendees/season ticket holders based on their gameday experience. First impressions matter when it comes to an investment like season tickets. Hell, it matters for a single game day! There are many casual fans (and season ticket holders!) who need (or want) to bring their clear bag into the stadium. That bag was sold to many of us by Rutgers. Now if you have that bag you are adding a layer of complexity to game day because Rutgers.
Rutgers has deemed it necessary to funnel everyone with a bag into two areas where ticketholders are waiting 45-60 minutes to get in even well before kickoff. I can not imagine what that will look like when we play better teams. Now families have to figure out if they split the kids between two parents in two lines or send everyone with the parent who does/doesn't have to wait in the bag line. The bag line might not be anywhere near the seats you paid for and one of the designated areas requires you to wait in line with the majority of the students attending the game. I've been out of college long enough to have no desire to wait with the students, and most families feel the same way. God bless the students and I hope they have a great time, but there's a reason most of us aren't sneaking into the student section.
"I was going to attend 5-0 Rutgers.... but I can't bring my regulation clear bag with my sunglasses, tampons, wallet, poncho, phone, etc" is absolutely a response from casual female fans.
"I was going to attend 5-0 Rutgers.... but I can't bring my regulation clear bag with my kids' diapers, toys to keep them happy, sunscreen, gloves, etc" is absolutely how casual family groups are reacting.
Attend the next game wearing clothing without pockets and let me know how it goes. "Just don't bring a bag" is an asinine response from Rutgers and fans here who downplay it.
Clearly, I’m not impacted by this. If I was forced to carry a bag, maybe I would be bitching too. It seems to me, the rules in-place allow you to bring in what you need. I don’t really care about casual fans. I’m more worried about longtime season ticket holder 1st.
Well until we’re selling out the stadium with season ticket holders, everyone should very much care about “casual fans.”
Why? As a season ticket holder, I would hope RU is more focused on taking care of me than the casual fans.
ETA maybe RU should let season ticket holder bring in a bigger wallets.
Ah, so that makes you an expert able to respond to those who have experienced this and are voicing legitimate complaints.
The problem is... that's never the case with businesses that count on customers. Restaurants, banks, big box stores, etc. focus almost all their energy in attracting new customers. They rarely focus on current customers because they already have your business.
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Makes me impartial.Ah, so that makes you an expert able to respond to those who have experienced this and are voicing legitimate complaints.
When both my kids were 2-3 years old we took them to RU games. As you might suspect, when you take young kids anywhere for an extended period of time, you generally need to bring a big bag of stuff. Blankets, Food, Drinks, Diapers, Extra Clothes, maybe some small toys, stuffed animals etc to keep them occupied (just in case). Both my sons carried forward a RU Fandom which will likely be for life and my oldest son even chose Rutgers as his school of choice.
With the current rules - that is much more unlikely to happen. Families with young kids will now have to make a decision which would likely involve not wanting to go into a game where they can't bring necessary provisions for their toddlers or even bearing that - not wanting to 45-60 minute lines with toddlers going into games.
On top of that, my wife is not an RU Grad, she has become a fan because of me. Going to games, tailgating with friends, family etc. If it becomes too much of a burden in the current state - that may happen less and less.
IMO the objective should always to be grow the fanbase and cater to the customer for the most enjoyable, entertaining and enabling process possible. You may not care about kids or spouses - but that's essentially turning casual fans into possible long term fanatics - which creates a long term dedicated revenue stream. There's a lot of competition for people's entertainment dollar these days. Making people feel pissed off is not likely the best course of action.
Banks want customers with big balances. Good restaurants absolutely value repeat customers. No walk-ins. Netflix and Verizon might value new clients than existing. I think the model is more like the former than latter.
Well said.
Now, why can't Rutgers figure that out ?
There’s a reason cost of customer acquisition is an important metric in any business. RU does not have the luxury of only catering to existing season ticket holders (which they absolutely need to do, by the way). They also need to curate a whole lot more of them.
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100%. Trying to squeeze every nickel out of fans is just so penny wise and pound foolish.
RU should want kids going into games to someday bring their families 20 or 30 years from now.
The old joke is that a man’s second happiest day is the one when he buys a boat and the happiest is the day he sells it.
For me one of my happiest was the day I got my first season tickets, but I was maybe happier the day a few years ago when I gave them up because of what RU has done to the experience. I have a few friends who have done the same. Some of them were season ticket holders since the 1980s. I and most of the others still tailgate. I pay $20 to park in the neighborhood across from the scarlet lot, tailgate in the lots with friends who still have season tickets and then go home when the game starts and watch it on TV.
I saw no point in complaining about the changes because it wouldn’t have mattered to RU. I just took my business elsewhere.
Now we just need friends in the scarlet lot. Isn’t there a pool saying: what’s better than having a pool? Knowing someone with a pool.
Nowhere did I mention the separate bag lines.
Those do seem to be dumb.
Nowhere did I say "just don't bring a bag."
I pointed out my wife, young kids and I always bring a bag. A clear bag.
Pack toys and all these else into a clear bag just like everyone else does.
My son attened a game at 9 months old.
Clear bag in tow.
I will say however: If you have a clear bag - don't also bring a 7in wallet.
What is the need for the wallet or a cinch bag or any other prohibited bag if you already have the clear bag?
It's not a new policy.
It sounds like your complaint is with the "bag only lines" and not the "clear bag requirement". I am not conflating the two and recognize they are separate issues.
You are smarter than to make some of the arguments you’ve made ITT. The new rules came out AFTER the season tickets were purchased.
Also, to the point you made earlier about ticket sales sales are up - can I ask you, how many extra tickets do you think have been sold because of the new policies of recent years? And how many ticket sales have been lost? Because we know for a fact that the answer to the second question is more than zero.
Clearly no one reads the rules so it wouldn’t have matter if it was announced before or after.
Ticket sales are not correlated to bag policies. Sales are up and will continue to go up as long as the team wins.
Just because you refuse to believe that the bag policies haven’t led to lesser ticket sales doesn’t make you right. I am evidence of it and I personally know of others. It wasn’t the only factor but it was a big one.
I know of 12 season tickets no longer purchased.
Two prime reasons:
Volume of the piped in music.
Ridiculous rules re entry.
Ruinac is correct.
jtung is an idiot.
Two prime reasons:
Volume of the piped in music.
Ridiculous rules re entry.
Ruinac is correct.
jtung is an idiot.
Like I said, ticket sales are up. I’m sure there are turnovers for various reasons. If the team keeps winning, the sales will continue to go up.
Curious, what do you mean by re-entry rules?
1. Music is loud but it's silliness to give up season tickets over it.
2. Michigan, Ohio State, psu, Rutgers, I could go on and on ...all have a no re-entry rule.
Can I ask what year you dripped tickets?
Also, if the team was consistently winning 7-8 games and making bowl games - would you still have dropped tickets?
No doubt "bag rules" was a factor.
But like many things, there are a lot factors and not all are equal.
I'm just trying to see if maybe poor team performance was a bigger factor.
As I said above to another poster - you are conflating the "bag policy" with the "bag check process".
I doubt anyone would say the bag check process (2 designated entrances) isn't poorly run.
However, nobody is stopping a family from bring a bag filled with toys into a game.
It's clearly stated a clear bag filled with all of that is allowed.
Can you bring snacks and water?
No, but where can you?
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