OT: Shoprite changing self serve to be 20 items or less
- Thread starter Extra Point
- Start date
Have we officially moved on to blaming Gen Z for all the world's ills? Are those 'damn millennials' off the hook now?
Did the AARP make a big announcement in its newsletter?
Did the AARP make a big announcement in its newsletter?
Our store also designates a couple of self checkout registers as credit card only but doesn’t mark them. Dumbest thing ever..,
Paying cash, finally get your turn- want to pay cash for my 1-2 items. Quickly have to jump back to front of line or to another one that also just opened before the next person already gets there…
Paying cash, finally get your turn- want to pay cash for my 1-2 items. Quickly have to jump back to front of line or to another one that also just opened before the next person already gets there…
NJ.
It was this weird divider top (I may be wrong on the spin, it was a divider that split the end of the checkout area into three sections). Basically, the checkout person would scan your stuff, it would slide down into one section, someone (or you) would bag, you'd pay and then the next person would just start getting scanned and their stuff would slide into a different section.
So instead of waiting for someone to bag on a regular conveyor, they could run another person through and while you were still bagging.
What?
In our ShopRite, you can put your bag down and then drop items in as you scan them. Am I missing something?
Yeah, the ShopRites near us all have baskets. I just used one yesterday at our local ShopRite.
I could be wrong, but I believe this is how it works for our ShopRite, the system is set up to log the scan and then a sensor notes the item was dropped into a bag/bagging area.
In other words, if I have four jars of tomato sauce and scan one and don't put it in the bag and then try to scan another jar, I'd get the message that an employee needs to assist.
I might be confusing the areas in our store.
We have a bunch of the smaller self checkouts but we also have 3-4 full self checkouts (they have conveyor belts and then a big bagging area after the scanner). On those full self checkouts, you can absolutely put a bag down in the bagging area and fill it up with scanned items.
Maybe this week, for shits and giggles, I'll try to put a bag down on the quick self checkout areas and see what happens.
Again, knowing someone who owns a few, what likely happened was that the sensors around the area noticed that you put items in the bag without scanning them first and that then locks the checkout and the people working the area likely get a notice on the main screen at their kiosk. They can actually then look up video either there or at your actual scanner where they can then verify what happened).
If what you say is true, they should have seen on the video that you put the items in the bag and then scanned the last one four times. Could have been a trigger happy dipshit running the area that day.
I doubt any stores are turning them off to accept just cash or card. It's usually something going wrong with the machine.
At ours, if you put anything- including a bag that does not coincide with a scan or if you scan and dont set something on the bagging area, you get an error. or, if you scan, set on bagging area and then remove...So, if I even do the trick someone mentioned- scan, put item in bag and set both down together, if I need a 2nd bag- my bagging area is not bige enough for 2...if I go to remove the first one so I can use a 2nd bag- error again.
some reason- this one does not do that and it is random which one or ones may be credit only.
Yes! YES! This!
Is it so damned hard for people to understand? You check out at least twice as fast and you're not a goddam*ed NUISANCE to the people behind you in line because you have a system or some such nonsense. Work your system at your trunk in the frikkin' parking lot with your precious bags. As soon as the bag ban was instituted I bought 3 collapsable crates to keep in my car and 2 large insulated bags for cold/frozen stuff. I can reload my shopping cart as fast as the person can scan them (because I'll NEVER use a self checkout unless I have the rare 2 things) and load my crates/bags just as fast in the parking lot. I'm home asleep before these dipsh*ts with their 80 reusable bags, filling each one slow as sh*t at the checkout are even able to pay with a check or jar full of nickels.
Sorry, this subject gets me heated because to me it's not just about the rampant theft, it's also about how self absorbed jackasses hold up half an entire store because they never knew how to efficiently keep things moving not just for their own sake, but the sake of their neighbors who are forced to endure their boobery in a public place.
#1.."if what I say is true" ... why the F would I lie about this? I've been in that store for 32 years and worked in the industry for 38. I'm going to ruin my character for a few boxes of pasta? I know the owner, my son worked there for 7+ years while in school, they paid for him to get a Cornell Certificate, and they offered him a staff job out of school.
#2. I know all about the video. Have seen it in action a dozen times for other issues.
#3...you're completely disregarding the comments made by the store manager to me. They clearly have the tape because he said they have seen me do it before.
#4. Yes the women who runs it has a rep for being a sour puss.
with all due respect Bob WTF is with all these... "if it happened?" "I suppose", "as you claim" comments? You think I made all this up just for a Rutgers Football Forum posting?
You know when you're called out and accused of theft in front of 20+ neighbors (relatively speaking) and your character means everything it's a tad more than an "OOOPs. My bad". Right?
You're sounding like a guy who thinks profiling folks is cool because well you know, so do bad things.
For the last time. Saying something is wrong. The system thinks your missing some items is TOTALLY different than saying "we know you're stealing. We've seen you do it before". GOT IT?
Is your ShopRite an older store? Because in ours, if I did what you did - 4 boxes of pasta, I put three in the bagging area and then tried to scan the 4th box 4 times, I could never do it. Because the system would automatically lock the scanner due to three boxes being put in the bagging area before being scanned. There is no person watching me and then manually locking my scanner. It's all automated.
The reusable bags we bought were the tote bags with cart trolley. They are great at a regular register. Keep them hanging on the cart and just refill as they come off the belt.
But they suck at self checkout as many of them want you to not only put something in the bagging area when you scan it but keep it there until you check out.
I have a set of those too but got frustrated with them easily. Shop Daddy or Bag Daddy... something like that.
The bagging areas at self checkout and the varying and ever changing store policies around whether items need to go there and stay there until you pay are reason number 3 or 4 as to why I never use self checkout unless I'm forced to or only have 1 or 2 items which is very, very rare.
Having befriended many of the cashiers at my local Shop Rite (pre-Covid, of course) I would never, ever use self-checkout. Period.
Actual fact: these scanners are very sensitive and for a reason. It is a little annoying but SRS/ Wakefern Food Corp. is no different than other retail chains going through petty theft. If we had actual laws we probably would not be having this discussion. I’m more irritated by the RU Campus speech today now that needs addressing and action by the administration.
Talk to the store manager or the supervisor in charge of cashiers . All ideas if reasonable are always looked at and considered . You are their customer … by the same token they are a customer of the community and want your continued business..
I've been to many Shoprite stores in the area. There's always a button on the screen when you start self-checkout that says 'Own Bags'. Press that, put your bags down, then press Done and they're weighed. I've never ever had a problem putting stuff into my own bag after you do that.
Years ago I was sitting in the RU stadium and I had a cheap am/fm radio with earphones in my hoodie pocket. From the corner of my eye I saw something and I turned to look, and a kid was trying to ease my radio out of my pocket! He ran off when I saw him. He looked to be about 12 years old.
Never accused anyone or anything of wrong doing. Simple fact is people make mistakes. I was referring to the manager specifically. I have seen and heard every excuse known to mankind. Most people are honest but we do have those who always try to scam the system. To be honest I have witnessed on cameras people attempting to pocket or steal in the stores and warehouses. Which means customers and employees alike. These past 3 - 4 years shrink has gone through the roof. You Dennis are talking out of your ass . You are way out of line on this . It had absolutely nothing to do with you . BTW: Now you mention 20 neighbors? This was between you and the store manager and Loss Prevention. If you were so outraged and harmed emotionally you should have notified corporate. Why didn’t’ you express that to them not post it on a message board. This was about what is happening daily and you made it about you. So with all due respect Dennis… don’t post anything to me … You didn’t read nor comprehend the post. I explained to you how they think in today’s business environment . As I said ( people - manager) make mistakes. They should be more tactful but they do make mistakes.
Hate self serve - if I wanted Red's job from Shawshank, I would've applied years ago. What I want to know is when are they going to have the technology to scan all the items at one time, so you never have to take them out of the cart/bag and don't have to put them back in either. Weight-sensitive items like produce would be tricky - maybe the user has to weigh and get a label in the store or maybe there would be limited check out people or self serve just for that.
I use to work in the warehouse in a merchandise retail company in my teens. It was amazing at the amount of employee theft at the location. The manager in charge of repair also has keys and access to the back door use to take whatever he wanted and loaded his truck. The employees who were put in charge of unloading the trailer trucks were given the keys for the back door and they loaded up their trucks. One mentioned he use to give away clock radios for Christmas from the stolen carton of clock radio taken. The front desk, they would ring up a small purchases and then pretend the customer purchased a large purchase like a pool table and have us load it to their truck. The Harvard graduate they brought in to manage the store and probably find out how things are stolen stole by furnishing his own home without paying. He was fired when a warehouse person informed Corporate HQ.
I worked at a Grand Union as a teenager. And anyone that had the produce fridge cleanup would find a case of PBR outside the back door waiting for them by the store Asst Manager. Lol
And the times I had to stop stocking and help on register, was always funny. I never had any idea what have the fruits and veggies were…so, if I didn’t know it, I use put them in the bag no charge.
I worked in the warehouse before companies started installing surveillance cameras.
I told a story within the subject matter. BFD Bob. And yeah it still bothers me so I'm venting. It wouldn't be very Christian to tell the guy I forgave him and then throw him under the bus with corporate or his owner. I got everything you said and wasn't having any issue with it except that you kept challenging whether true or not. Talk about inability to comprehend. Look in the mirror sir. (put me on ignore if you don't want folks calling you out)
There's minimum 3 people supervising the front self scan at Flemington Ty. Perhaps the system did lock but I am only telling you what I was told. So the system locked itself and then the FE mgr brought over the SM and told him I was stealing. Is THAT really a significant point?
And thinking about this more IF I had 4 boxes of pasta I would hold three in the left hand while scanning the 4th 4 times before putting in the bag. Now for the love of God I'm not saying I have never screwed up and put something in early not realizing it hadn't scanned but that is not the point of my story. It's how a system is flawed, people make mistakes, and how people sometimes assume and make accusations. I'm sure it is frustrating for them but they should be better trained to handle such system.
They ruined part of my shopping experience. I'll never self scan in that store again. But as I've said I've replaced that with supporting the working cashiers and that is always a nice experience in itself.
I'm fully aware that many people suck and steal things.
Yeah- same at the Grand Union. And forget about bar codes and registers that actually tell you how much change they get back. Lol
Funny enough, the manager that would leave us the beer- and anyone who ever had to “swash” out a produce fridge back before you ever seen health inspections, knows how nasty the were…so a case of beer was hardly worth it. But he eventually got fired because anytime a hot girl or lady came into the store- he would immediately good to the frozen food section for headlight checks. One day, a mother and maybe a girl around 16 were walking down and as they passed, he got caught pulling out the front of his shirt acting like he was licking himself. The Mom had happened to turn around and see it…
I never made the claim the story you were talking about was false nor untrue. I explained or attempted to make you ( and those Christian beliefs) realize ALL … even those store employees in their attempts to stop the theft… and it goes on everyday we’re doing their job. So no you were missing the point then same as when I asked nicely don’t message me about anything and you do it anyway. I have only put a few of them on ignore. You are not one of those Dennis. Sorry for the incident at the Shop Rite but this is what allowing people to steal at random has created. The saddest part is most that have done this don’t really need to steal contrary to MSM shills. They are no more entitled than any of us. Stay safe and well. BTW: there are many avenues in which people can get food, shelter , medical help and counseling but most do not want it. There are many reasons why.
